Privacy Policy

MOVUMI operates the MOVUMI dog feeding-tray store on Shopify. This notice covers information connected with visits, orders and support requests. The information involved depends on which store features you use.

Information involved in shopping

• Contact and delivery: your name, email, phone number, and billing or shipping address.
• Orders and support: products selected, transaction status, returns and messages you send us.
• Technical activity: IP address, device and browser details, pages visited and cookie identifiers.

Payment providers process the details entered at checkout. Please do not send card numbers, account passwords or sensitive personal records through our contact form.

How information is used

We use relevant information to prepare orders, arrange delivery, answer questions, resolve returns, prevent fraud and maintain required business records. Optional promotional messages depend on your choices and applicable consent requirements.

Service providers and Shopify

Shopify, payment services, delivery partners and support providers receive the information needed for their roles. Disclosure may also be necessary to meet legal obligations or protect customers against fraud.

Shopify also processes data for its own services. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for choices relating to that processing. Those choices are separate from requests about our store.

Cookies, advertising and choices

Cookies can support the cart, secure sessions and saved preferences. Analytics or advertising tools, if enabled, may involve additional identifiers and browsing activity. Browser settings let you limit cookies, although some shopping functions may stop working.

Before launch: confirm the installed analytics and advertising services, any sale or sharing of data, retention periods, and the operation of cookie choices and Global Privacy Control.

Privacy requests

Depending on your location and applicable law, you may request access, correction, deletion or a copy of your information, or object to certain advertising uses. Contact us with your request. Identity verification may be needed. You may also ask about an authorized agent, an appeal or a complaint. Exercising an available right will not affect how we treat you.

Retention, security and children

Records are kept for the period needed for their purpose and applicable obligations. No online system can eliminate every security risk. Service providers may process information outside your home country.

This store is intended for adult shoppers. A parent or guardian who believes a child has submitted personal information can ask us to review and remove it as appropriate.

Updates and contact

Changes will be dated on this page, with additional notice when required. Use the contact details below for questions about this notice.